Terms & Conditions

Last updated 24 July 2026

These terms govern your use of OnTheTee ("the service"), operated by OnTheTee ("we", "us"). By creating an account or booking a tee time, you agree to them. If you're registering a club, you're agreeing on behalf of that club too.

OnTheTee is owned and operated by HFB Global, Friesestraatweg 16, 9718 NG Groningen, Netherlands (KVK 82762201).

What OnTheTee is

OnTheTee is a booking platform that connects golf clubs with golfers. Clubs use it to manage their tee sheet, members, and payments; golfers use it to find and book tee times and pay online. We're a technology and payments platform — the golf course itself, including the course, facilities, and the round you play, is provided by the club, not by us.

Accounts

You're responsible for the accuracy of the information you give us and for keeping your login secure. Clubs are responsible for keeping their tee sheet, pricing, and member records accurate and up to date.

Bookings and payments

When a golfer books a tee time, payment is taken online at the time of booking through Stripe or PayFast, depending on the club's location. We (or the club, for South African bookings — see below) hold that payment and pass on the club's share, minus our commission.

For South African bookings, payment is currently collected into OnTheTee's own merchant account and the club's share is reconciled and paid out to the club manually rather than split automatically at the time of payment.

Cancellations, refunds, and no-show policies for a booking are set by the individual club, not by us — contact the club directly about a specific booking. Where a tee time becomes unavailable after payment (for example, a capacity conflict), we refund that payment in full.

Subscription plans and commission

Clubs pay for OnTheTee on the plan they choose — a free plan with usage limits and a higher commission per booking, or a paid monthly or annual subscription with a lower commission — as set out on our Pricing page, which we may update from time to time with notice. Paid plans renew automatically until cancelled. Subscription fees are not refundable, including for partial billing periods or unused time. Cancelling a paid plan keeps its benefits until the end of the current billing period you've already paid for, after which it ends and the club moves to the free plan.

Acceptable use

Don't use OnTheTee to make bookings you don't intend to honour, to attempt to circumvent our commission on a booking, to interfere with the service, or to access another club's or golfer's data without permission.

Liability

We work to keep the service accurate and available, but we don't guarantee it will be uninterrupted or error-free. We aren't responsible for the condition of a golf course, the conduct of a club or its staff, or disputes between a golfer and a club about a round of golf itself — our role is the booking and payment, not the golf. To the extent permitted by law, our liability to you is limited to the amount of the booking or subscription fee in question.

Termination

You can close your account at any time. We may suspend or close an account that breaches these terms or that we reasonably believe is fraudulent.

Changes to these terms

We'll update this page if these terms change, and update the date at the top. Continuing to use OnTheTee after a change means you accept the updated terms.

Governing law

These terms are governed by the laws of the Netherlands, where OnTheTee's parent company, HFB Global, is established.

Contact us

Questions about these terms: hello@onthetee.app